Services & Packages
Structured managed IT for Australian businesses. Clear tiers, known costs, no surprises.
We manage the full IT environment for Australian businesses — from Microsoft 365 and security controls through to day-to-day support. One provider, clear accountability, no internal IT overhead required.
- Microsoft 365 & Cloud Platforms
- Security & Risk Reduction
- Managed Support & IT Ownership
Service Packages
Three tiers aligned to the SMB1001 cybersecurity framework — choose the level of protection and support that fits your business.
Bronze
- Microsoft 365 setup and licensing
- Email authentication (SPF, DKIM, DMARC)
- Multi-factor authentication for all users
- Basic device onboarding and configuration
- Business hours helpdesk support
- Basic IT documentation
Silver
- Everything in Bronze, plus:
- Proactive remote monitoring and patch management
- Intune device management and compliance
- Proofpoint email filtering and anti-phishing
- DNS and web filtering
- Backup configuration and monitoring
- SharePoint and Teams governance
- Vendor management (ISPs, SaaS)
- SMB1001 Silver aligned
Gold
- Everything in Silver, plus:
- Full SMB1001 Gold control set
- Endpoint detection and response across all devices
- Entra ID advanced configuration
- Keeper password management
- Privileged access and admin security baselines
- Quarterly security reviews
- Security incident response
- On-site support (Perth, WA)
- Single point of accountability for your entire IT function
Pricing is per user per month across all tiers. Contact us to discuss your requirements and minimum terms.
Project & ad-hoc work
Not every business needs a full managed agreement from day one. We also take on scoped project work and one-off support — Microsoft 365 migrations, security clean-ups, device rollouts, or specific fixes. Get in touch and we'll quote based on the work involved.
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